Monday 5 May 2014
Benchmarking Club of Mavíz
The Benchmarking Club of the Hungarian Waterworks Association was founded in 2007. While water and wastewater service providers had for some time already been planning to start process benchmarking in Hungary, the impetus came after the IBNET benchmarking survey was successfully completed and participating companies could start to compare their performance to that of their peers.
The feedback from the IBNET survey was appreciated by the participating companies as well as the officers of the Hungarian Waterworks Association. Besides receiving useful results, the IBNET benchmarking exercise also served as an example showing how a benchmarking process can be executed in practice.
The IBNET survey was a good start, but some of the companies wanted to go even further. They sought to collect additional data, some of it rather country-specific, compute additional indicators, and start an actual exchange of best practices. Thus, in early 2007, the Benchmarking Club was founded.
REKK provided the technical background for the data collection and quality control, it generated the indicators and provided economic analysis about the sector based on the synthesized information.
Our summary about the experiences of the first years of the activity can be accessed here.
